(9 AM - 9 PM Monday-Friday, Eastern Standard Time)
With all the phone calls we receive, emails get the quickest response time!
Our e-mail address for Product Questions, Order Questions, Order Issues, Shipping Issues, Exchanges or Returns is CustomerService@BikeHighway.com
Our e-mail address for Vendors, Distributors, Manufacturers, Wholesalers, Government, School or Agency Quotes/Bids, Bulk Purchase Bids/Discounts, Business proposals, etc is Info@BikeHighway.com - this department does not have access to consumer orders.
PO BOX 726
Butler, NJ 07405
* Please note - this is NOT the address for returning items - NOR is it a store location.
To return an item, E-mail our Customer Service department for authorization and the the correct return address for your item.
On these days, please send us an Email.
As we encourage our employees to spend holidays with family and friends, on these days we have substantially lowered staffing patterns and cannot guarantee an immediate response.
New Years Day
Passover (Eve before Day 1 & 2)
Yom Kippur (Eve before)
Rosh Hashanah (Eve before)