During this challenging time, we are working diligently to provide timely service to our customers.

We are continuing to process orders.
But COVID-19 has placed considerable pressure on our staffing levels and tracking numbers and other communications may be delayed..

As most of our staff is working from home, we are temporarily suspending telephone contact - please talk to us via E-mail - while it is taking more time than usual to reply we will get back to you.
Also please note that staffing at the various warehouses from which our products are shipped are significantly under staffed.
So shipping is taking longer. and UPS and Fedex delivery schedules have been stretched out due to a shortage of drivers.

So please be patient – we are responding to all communications as soon as humanly possible.
Please stay safe and follow CDC guidelines

We Ship internationally

We have partnered with MyUS to provide top quality shipping service to our international customers.

Through MyUS you will be assigned a USA based shipping address from which your package will be shipped straight to your home country.

MyUS uses trusted delivery services like FedEx, UPS and DHL to ensure you receive your merchandise promptly.

Once you have made your selections you can get an international shipping fee estimate. Please click here for your estimate.

Your fee may vary based on the products you purchase. For example, e-bikes will have a minimum surcharge of $55.00.

Once you're ready to purchase, the process is simple.

To get started:

  1. Click on the MyUS button to create your MyUS membership and your personal US address. 
  2. If you select a MyUS Single Package, membership is free – you will only be charged for the actual cost of shipping. 
  3. After you sign up with MyUS, use your personal US shipping address when placing your order on our site.
  4. Once we ship your order MyUS.Com will manage the mail forwarding process to you.